Return Policy

By making a purchase you are demonstrating a clear understanding that we are selling these products as containing CBD (cannabidiol) from hemp oil. These statements have not been evaluated by the FDA and are not intended to diagnose, treat, or cure any disease. Always check with your physician before starting a new dietary supplement program. We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any benefits for products containing CBD (cannabidiol). If you decide to purchase our products, you are purchasing these products with the understanding the present status of CBD (cannabidiol) products.

 

If you receive your product and have issues, please reach out directly to RVHCMN@gmail.com. If you’d like to return your unopened product and it is within 7 days of receiving it, please complete the following:

 

1) Email us at RVHCMN@gmail.com to alert us that you will be returning your UNOPENED product within the 7-day time limit and to request the Return Shipping Address. Please note the customer is responsible for return shipping costs.

 

2) Ship your product back to us and email the tracking number directly to RVHCMN@gmail.com

 

3) Once we receive your package back at our facility and can confirm its condition, we will issue a refund for the unopened product and email you a confirmation. Please allow 7-10 days for the refund to post to your statement.

 

If you have any questions about whether your product is eligible for returns and/or the return policy, please email us.

 

**Please also note that we do not have a money back guarantee, as CBD does affect everyone differently. We are not able to accept back any product that has been opened or used.**

 

By purchasing RVHC products via retail, you automatically accept the terms of purchase including agreeing to and understanding the refund policy.

 

RVHC will only accept returns and refunds from purchases made on the River Valley Hemp Co. site. RVHC will not allow returns from a purchase made in a retail store.